1. Acceptance of the terms
By downloading, accessing, or using the Trueseller app or services, you agree to these Terms of Service and any policies referenced within the app. If you do not agree, do not use the services.
2. Eligibility
- You must be at least the minimum age required by local law.
- You must have the authority to enter into these terms.
- We may request verification to confirm eligibility.
3. Accounts and security
- You are responsible for all activity on your account.
- Keep your login credentials confidential and secure.
- Notify Trueseller if you suspect unauthorized access.
- We may suspend accounts to protect users or the platform.
4. Marketplace rules
Trueseller connects buyers and sellers. We do not own, create, or inspect listings, and we do not control the outcome of transactions. Users are responsible for verifying listings, arranging payments, and completing exchanges.
5. Listings and user content
- Listings must be accurate, lawful, and not misleading.
- Do not post prohibited, illegal, or unsafe items or services.
- Do not infringe intellectual property or privacy rights.
- Trueseller may remove content that violates policies.
6. Prohibited conduct
- Fraud, scams, or impersonation of others.
- Harassment, hate speech, or abusive language.
- Scraping, automated access, or reverse engineering.
- Uploading malware, spam, or harmful content.
- Attempting to bypass security or access restrictions.
8. Payments and transactions
- Buyers and sellers determine payment methods and delivery.
- Trueseller is not a party to transactions between users.
- You are responsible for complying with local tax obligations.
9. Safety and reporting
Use safe meeting locations, verify listings, and report suspicious activity in the app. Trueseller may investigate reports and take action including warnings, removals, or account restrictions.
10. Intellectual property
- The Trueseller name, logos, and app are owned by Trueseller.
- You retain ownership of content you post.
- You grant Trueseller a license to display and distribute your content within the service.
11. Third-party services
The app may link to third-party services. Trueseller does not control or endorse those services and is not responsible for their content or policies.
12. Privacy
Trueseller uses your data to provide the marketplace and improve safety. Review the in-app privacy information for details on collection, use, and choices.
Optional contact discovery uploads the names and Ghana phone numbers you explicitly choose to sync to your signed-in account. Your private saved names help you find newly joined public stores whose owners separately allow contact discovery. You can remove your uploaded contacts or disable store discovery in Settings. See our contact discovery privacy information for storage, consent and removal details.
13. Termination
- You may stop using the app at any time.
- Trueseller may suspend or terminate access for violations.
- Termination does not erase outstanding obligations.
14. Disclaimers
The services are provided on an "as is" and "as available" basis. Trueseller makes no warranties regarding listings, seller behavior, availability, or accuracy.
15. Limitation of liability
To the maximum extent permitted by law, Trueseller is not liable for indirect, incidental, or consequential damages arising from your use of the services, including disputes between users.
16. Indemnification
You agree to indemnify and hold Trueseller harmless from claims, damages, and expenses arising out of your use of the services or violation of these terms.
17. Changes to the terms
Trueseller may update these terms periodically. Continued use after updates means you accept the revised terms.
18. Governing law
These terms are governed by the laws applicable to Trueseller, without regard to conflict of law principles.
19. Contact
For questions about these terms, contact support through the app or any official Trueseller support channel.