Clear answers about buying, selling, safety, listings, and account management on Trueseller.
Trueseller is a local marketplace that connects verified sellers with real buyers. The app helps people discover listings in nearby categories, message securely, and close deals faster.
Browsing, messaging, and posting listings are free unless otherwise noted in the app. Optional premium features may be offered for a fee, and any costs are shown before you confirm.
Availability depends on your location and rollout. The app will show local results if Trueseller is active in your region.
You can browse listings, but messaging, saving, and posting listings typically require signing in.
Tap the "Post" or "Sell" action in the app, select a category, upload clear photos, and provide honest details about the item or service. Submit the listing to publish.
Use well lit photos, include measurements and condition, and provide a realistic price. Highlight key features and any included extras.
Listings for illegal, unsafe, or restricted goods are not allowed. The app may also restrict items that violate local laws or platform rules.
Listings can be removed for policy violations, inaccurate information, duplicate posts, or reports from other users. You can review the listing details and try again if eligible.
Open your listing, choose edit or pause, update the details, and save changes. Paused listings can be reactivated later.
Open the listing and tap the message or chat option. Keep communication inside the app to preserve trust signals.
Yes. Buyers and sellers may negotiate politely through in app messaging. Always confirm the final price before meeting.
Payments are arranged between buyers and sellers unless a specific in app payment feature is offered. Use safe, traceable payment methods when possible.
Yes. Use the save option on any listing to revisit it later from your profile or saved list.
Use the report option within the listing or chat. Provide details so the support team can review quickly.
Keep your profile complete, respond quickly, post clear photos, and refresh listings when the item is still available.
Listings remain active until you mark them as sold, remove them, or they expire based on category settings inside the app.
Some categories offer premium placement or boost options. If available, you will see them during listing creation.
Mark the listing as sold so other buyers know it is no longer available. This helps keep the marketplace accurate.
Verification can include identity checks, activity reviews, and community signals. The specific checks may vary by region and category.
Meet in public places, bring a friend when possible, and avoid sharing sensitive personal data. Trust your instincts and report suspicious behavior.
Reports are reviewed by the support team. Actions may include warnings, listing removal, or account restrictions depending on the findings.
Go to your profile settings, update your name, photo, and details, then save. Updated profiles build trust with buyers and sellers.
You can request account deletion from the app settings. Some data may be retained as required by law or for safety purposes.
Trueseller uses your data to deliver the marketplace, improve recommendations, and support safety. You can review privacy information in the app.
Use the in app recovery options. If you still cannot sign in, contact support through the app for help.